Your name, mobile number, transaction details — why Jacpot collects this information, how it's stored, and who it is or isn't shared with — all explained here in plain English.
Jacpot safeguards your personal data through six core principles.
Every piece of your data is protected by 256-bit SSL encryption — the same technology used by Bangladesh's leading banks. No one can intercept or read your information in transit.
Jacpot only collects information that is genuinely necessary for providing services and verifying identity. No additional data is requested.
Your name, mobile number, and transaction details are never sold or shared with any advertising agency, data broker, or other third party.
Your betting history and win/loss records are completely private. Jacpot will not disclose them to anyone — not even your closest contacts — without your explicit permission.
You may request that your personal data be deleted at any time. We will not retain any information beyond our legal obligations.
A retention period is set for each category of data. Once that period expires, the data is automatically deleted — it is never held indefinitely.
This Privacy Policy applies to all users of the Jacpot website and app — whether registered members or not. By reading it, you'll understand exactly what data we collect and why.
Jacpot believes that privacy is a fundamental right. When you use our platform, you entrust us with something important — your personal data. Respecting that trust is our responsibility.
This Privacy Policy is written in plain English because we want every Jacpot user to clearly understand what happens with their data. Nothing is buried in complex legal language. Jacpot says what it does and does what it says — that's a core principle.
If this policy is updated, the revision date on the website will be changed. For significant changes, registered users will be notified in advance.
Remember, Jacpot will never ask for your password or OTP by phone or message. If anyone contacts you requesting this, it's a scam — report it to support immediately.
Jacpot never collects data for the sake of collecting it. Every piece of information has a specific purpose.
| Data type | Why it's used |
|---|---|
| Mobile Number | Payment verification, login OTP, support communications |
| Transaction data | Deposit/withdrawal processing and fraud prevention |
| Betting history | Ensuring accurate bonus payouts and monitoring responsible gaming |
| IP Address | Security monitoring and detection of duplicate accounts |
| Device information | Optimizing the mobile experience |
| KYC Documents | Age and identity verification, approval of large withdrawals |
Your data is never shared with third parties for advertising purposes. No external ad network tracks your information on Jacpot.
Jacpot does not retain any data longer than necessary. Once the defined retention period ends, all information is automatically and securely deleted.
There is no reason to retain data beyond these timeframes, and Jacpot does not. The only exceptions are cases involving legal investigations or government directives.
Jacpot does not sell your data. That said, keeping our services running does require sharing limited information with a small number of trusted partners. We are fully transparent about who receives what data and why.
Only the minimum information needed to process a transaction — the amount and mobile number — is shared with bKash, Nagad, and Rocket. Jacpot never stores full payment card numbers or PINs.
To run games from providers such as Evolution Gaming or Pragmatic Play, an anonymous session ID is sent to them. Your real name and mobile number are never shared.
Information may be disclosed in response to a valid court order or lawful demand from a government authority. This is not at Jacpot's discretion — it is a legal obligation. In such cases, only the minimum information specifically requested will be shared.
Jacpot uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can disable cookies through your browser settings, though doing so may affect certain features — particularly staying logged in.
Jacpot believes you should have full control over your own data. Any of the requests below submitted to support will be responded to within 7 business days.
You have the right to know exactly what data Jacpot holds about you. We are obliged to provide a full breakdown upon request.
If any of your information is incorrect, you can request a correction. Keeping your data accurate matters to us too.
When closing your account, you may request that all data beyond legal obligations be permanently deleted.
You can request that we restrict the use of your data for specific purposes — processing can be limited while an investigation is ongoing.
You can request an export of your data in a readable, portable format.
If you're unhappy with how your data is being used, you can file a complaint directly with Jacpot's data protection team.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:
Jacpot's data protection team is available 7 days a week to assist you. If you have any concerns about your privacy, don't hesitate to reach out.
This lengthy policy comes down to a few simple points:
When betting online, the biggest concern most people have is — "Where is my data going?" That's a fair question, and Jacpot takes it seriously. Jacpot The only circumstance under which your personal data may be disclosed to a third party is a legal obligation — and even then, it is not our decision to make; it requires a court order.
Many platforms serve ads and track user behavior to do so. Jacpot does not. There are no external ad networks on the platform collecting your data. After you leave Jacpot and browse other websites, you won't see Jacpot-related ads following you around — because we simply don't operate that way.
Many users have questions about the KYC identity verification process. Is it really necessary? Yes — and the reason is straightforward. Verifying identity for large withdrawals, account security, and the protection of minors is an internationally recognized standard. Jacpot stores this information on encrypted servers and deletes it after the defined retention period. Photos of your ID are not kept indefinitely.
Two-Factor Authentication (2FA) is optional at Jacpot, but strongly recommended. With 2FA enabled, even if someone gets hold of your password, they still can't access your account — a one-time OTP sent to your mobile is required to log in. To turn it on, head to your account settings.
Payment security deserves special mention. Jacpot never stores full credit or debit card numbers. Mobile banking transactions are processed directly through bKash or Nagad's secure gateways — Jacpot never sees your PIN or password.
In the event of a data breach, Jacpot's commitment is clear — any affected users will be notified via mobile or email within 72 hours. Many platforms don't do this, but it's your right as a user.
Ultimately, Jacpot's privacy policy is not a complex legal document — it's a commitment. You've trusted us with your information, and protecting that trust is our responsibility. If you have any questions, feel free to ask at any time.
All your personal data, transaction details, and betting history on Jacpot are protected with internationally recognized encryption standards. This information is never shared with third-party advertisers or data brokers. Our Terms & Conditions Don't forget to read it.
Your privacy is guaranteed and your data is secure — register with Jacpot and enjoy the best betting experience in Bangladesh. Get a 100% bonus on your first deposit.