Jacpot FAQ — All your questions answered in one place

The Wagering Requirement (WR) is the number of times you must bet a bonus amount before you can withdraw it. The WR for the welcome bonus at Jacpot is Bonus × 10।

Example: Say you deposit ৳1,000 and receive a 100% bonus of ৳1,000. To withdraw that bonus, you'd need to wager ৳1,000 × 10 = ৳10,000 worth of bets must be completed.

Key terms:

• Eligible bets: minimum for Sports Betting at 1.5 odds must be wagered.
• Time limit: from the moment the bonus is received 30 days to complete the WR.
• Your real deposited funds can be withdrawn at any time — WR applies to bonuses only.
• If the WR is not met, both the bonus and any winnings from it will be forfeited.

With regular betting, most players clear the WR within 30 days — it typically happens in the course of normal play.

The minimum bet amount on Jacpot varies slightly depending on the type of game:

• Sports Betting: Minimum on a single bet ৳50।
• Multiple Bets (Accumulator/Parlay): Minimum ৳50 per selection, ৳100 on the total bet.
• Live Betting: Minimum ৳50 — may change while the match is in progress.
• Slots & Casino Games: Minimum bet on most slots ৳10 can be spun with. Minimum bet for Live table games is ৳100.

Maximum bet limits vary by event and market. Check the specific market limit before placing a large bet. The minimum deposit is ৳200, so starting small is easy.

There are two ways to close your Jacpot account or take a break on your own:

1. Cool-Off (Temporary Break): Go to Settings, then the "Responsible Gambling" section, and choose a break of 7 days, 1 month, 3 months, or 6 months. You won't be able to log in during this period, but you can still withdraw your balance. Your account will reactivate automatically once the period ends.

2. Self-Exclusion: This option is for long-term or permanent self-exclusion. Once activated, it cannot be reversed before the set period ends. Choosing the permanent option means it will never be reopened.

If you can't do it directly from Settings, email support@jacpot.click or let us know via live chat. Support will assist you without judgment — just remember to withdraw any remaining balance before closing your account.

Jacpot's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Loyalty points are earned through betting activity, and your tier is determined by the points you accumulate.

Approximate point thresholds by tier:

• Bronze: 0–999 points — Welcome benefits.
• Silver: 1,000–9,999 points — Weekly cashback.
• Gold: 10,000–49,999 — Fast withdrawals & higher limits.
• Platinum: 50,000–99,999 — Personal account manager.
• Diamond: 1,00,000+ — Exclusive offers and invitations to special events.

The higher your VIP tier, the greater your withdrawal limits and the faster your processing times. Diamond members get a dedicated support line. You can track your points under the "VIP" section of your account.

By default, Jacpot uses Decimal Odds (Decimal Odds), which are the easiest format to understand.

How to read decimal odds:
Winnings = Bet × Odds

Example: You bet ৳500 at odds of 2.50

• Your winnings: ৳500 × 2.50 = ৳1,250 (Profit ৳750 + Stake ৳500).
• Odds of 1.50 mean lower risk — a ৳500 bet returns a total of ৳750.
• Odds of 5.00 mean higher risk — a ৳500 bet returns a total of ৳2,500.

Higher odds mean a lower chance of winning but a bigger payout. You can change the odds format in Settings — Fractional or American formats are also available. For new bettors, Decimal is the easiest to work with.

Jacpot offers a wide variety of slot games for all types of players — whether you're just starting out or a seasoned player, there's something for everyone:

• Classic Slots (3-reel): Classic, straightforward slots — fewer paylines and simple rules.
• Video Slots (5 Reel): The most popular. Animations, themes, and multiple bonus features.
• Megaways Slots: Thousands of paylines per spin — more chances for big wins.
• Progressive Jackpot Slots: The jackpot keeps growing — one bet could win you crores.
• Crash Games (e.g. Aviator): A multiplier keeps climbing — cash out at the right moment to win.
• Fishing & Arcade Slots: Simple mechanics, enjoyable gameplay.

Each slot's RTP (Return to Player) percentage is listed in the game info — typically between 94%–97%. New slots are added regularly, and they New Games section.